Intelligent workforce selection based on
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Skills |
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Location |
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Certification requirements |
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Availability |
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Scheduling |
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Price |
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Incidents |
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Past performance and customer satisfaction |
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Compliance – OHS training, site induction records, job safety plans, insurance currency (for contractors). |
Technology and workflow processes to manage service delivery including
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Itemised work orders |
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Site requirements and any special instructions including location of MDF, keys, contact information and any design plans automatically attached to work order |
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Job safety analysis and traffic management plans automatically attached to work order |
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Signed completion certificate and photographic record of work electronically attached to the order from the field |
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Real time visibility of job status and Work in Progress (WIP) |
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Online job closeout |
Contractor management features
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Online registration and vetting of contractors |
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Contractor performance management (SLA and KPI metrics) |
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Online certifications of insurances and OHS, incident, hazard and risk management records |
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Alerts and reminders for records and OHS training updates |
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Clear communication protocols and processes |
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Records all maintained online and fully auditable. |
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